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ITSM Tools

IT Service Management (ITSM) tools are the tools involved in designing, delivering, and managing IT services. These tools support IT service management best practices, by which IT teams manage the...

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Mobile Workforce Management (MWM)

Mobile workforce management (MWM) refers to the tools and software used to manage remote, field, and other employees who work via mobile device. Learn more about how mobile workforce management works...

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Agile Coach

An agile coach is someone trained in technical or procedural change management who helps to set up agile teams during the early stages of development. Agile project management, compared to traditional...

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NetOps

NetOps, or network operations, is a network management strategy for automating and optimizing processes across nearly any network type in an organization. Learn more about NetOps, how it works, and its...

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Wrike

Wrike is project management software that helps businesses and other organizations to manage their project workflows smoothly. Take a closer look at Wrike’s key features and benefits in this...

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Live Stream

Live streaming has grown in popularity due to the quick evolution of audiovisual and streaming technology over the past decade. In many cases, live streams grab the viewers’ attention and engage them...

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Deloitte

Deloitte is a global professional services firm that offers auditing, consulting, advisory, and tax services to companies in a variety of industries. Deloitte operates as a network of firms, with...

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Gartner

Gartner is a world-renowned information technology (IT) consultancy and advisory firm that conducts research on different technologies and provides insights to clients for smarter decision-making and...

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Burn Up vs Burn Down Charts

Burn up and burn down charts are visual representations of progress in the scope of a project, showing the amount of effort expended against expected output or set goals. Burn charts are common...

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Managed Services

In the world of digitalization, every business needs to invest in technology to achieve its business objectives cost-effectively. Implementing managed services allows companies to reduce their cost and...

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Team Management Software

Team management software is a type of organizational software that supports remote team management. These tools enable users to assign tasks, track progress, measure results, create budgets, and manage...

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